Frequently asked questions

Purchase Procedure:
Begin by utilizing the "Add to Cart" function to add your desired products to the digital basket. Conclude transactions via the checkout portal, accessible from your cart page.
Financial Data Protection:
Our PCI-compliant systems fully protect your payment details, with dedicated digital security experts monitoring them.
Order Processing Duration:
Within three business days after your order is successfully verified, you’ll get shipment notifications through email.
Package Monitoring:
Each transaction automatically produces a traceable shipment code, visible once the purchase is made.
Delivery Fee Structure:
Shipping costs are determined by geographic variables and are set once you enter your address during checkout.
Multiple Product Shipments:
Different items typically go out in separate shipments unless they’re specifically consolidated.
Return Policy Details:
Experience easy returns with full reimbursement within 30 days or credit options that last up to six months. Refund timelines usually span 10 business days after the returned item is received, based on operational volumes.
Promotional Item Policy:
If the remaining products no longer meet promotional requirements, free gifts must be returned. Retaining unqualified gifts will result in either a subtraction from the refund or a separate bill.
Order Adjustments:
Submitted purchases can’t be changed, but unused items are eligible for a full price refund (excluding delivery fees).
Extended Assistance:
For operational queries, refer to our detailed FAQ repository or contact lawyergiles95779@outlook.com.shop for quick solutions.